Madame, Monsieur,

face à l’accélération de l’épidémie de Coronavirus, et compte tenu des mesures annoncées par le Gouvernement Français, nous avons réorganisé nos services. Nos équipes sont à votre écoute et conservent une qualité de service optimale durant cette période.

Si vous souhaitez déclarer ou obtenir des informations concernant un sinistre :

En cette période exceptionnelle, il est recommandé de nous contacter en priorité par échanges de mails via l'adresse ou directement via notre site «», mais aussi par téléphone sur toutes nos lignes habituelles.

Si vous souhaitez obtenir des informations concernant une demande commerciale :
Merci de prioriser les échanges par mails via l’adresse Nos lignes sont elles aussi joignables.

Nous vous remercions pour votre compréhension. Prenez soin de vous et de vos proches durant cette période. L’Equipe Gritchen Affinity

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Cancellation insurance

our insurance


now has new guarantees
specific to issues
of COVID-19

info here

Insure my trip

Amount of trip :

our services

In the current context of the health crisis, customer behavior has changed in terms of travel reservations. The fear of having to cancel your stay because of COVID-19 has become one of the main obstacles to booking.

Travel insurance is therefore becoming an essential for traveling and booking a stay with peace of mind.
Safebooking is developing its offer in order to meet the expectations and issues of tourism professionals.

To reassure your customers and encourage reservations with your establishment, we have integrated guarantees addressing the issues of COVID-19.

In addition to the traditional guarantees of the Safebooking product, the new "COVID-19" guarantees include the individual consequences of the epidemic cover.

COVID-19 specific guarantees

Cover for cancellation costs - COVID-19, in the event of :

• COVID illness :
Cancellation for COVID illness declared in the month prior to departure in the event of an epidemic or pandemic *.

• Quarantine :
Cancellation following quarantine in the event of a positive COVID test*.

• Contact case with quarantine :
Contact case declared (contacted by social security), awaiting a COVID test or awaiting the test result*.

• Denied boarding :
Cancellation for denied boarding following temperature measurement at the airport or station*.

For further information,
do not hesitate to contact us :

Take care of yourself and your loved ones !
The Safebooking team

* All the guarantees listed in this article represent a simple non-contractual summary of the guarantees of the contract. The insurer is only engaged by the full text of the contract, you may at any time consult the entire contract on our site.

About us

Specialists in accommodation and travel insurance
As an insurance broker since 2000, we have the complete trust of the
largest insurance companies.

Made in France
Located at the heart of Berry, we manage everything in-house!

We boast a young and dynamic team
With an average age of 30
, which is a guarantee of our responsiveness!